OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
62 ratings and 30 comments received in the last 90 days.
09 March 2022
George was friendly without being pushy. Listened to my wants/needs and kept me updated throughout the whole process
21 February 2022
The handover was great, all questions were answered fully.
12 February 2022
Very friendly welcoming staff,dog friendly as well,very important to us,and they know their stuff.
30 January 2022
Everyone we spoke to showed patience with all our questions and went above & beyond to make the whole buying experience pleasurable
25 January 2022
Smooth process
18 January 2022
Great service, very personal attention, always very welcoming team
05 April 2022
Done what we needed at a fantastic level of Customerservice
28 March 2022
Kept informed by email, text and phone.
28 March 2022
Very well organised and excellent communications throughout.
23 March 2022
Collection offered, important for me.
23 March 2022
Happy, friendly staff created a pleasant experience
20 March 2022
I have used mini Ipswich for 4or 5 years now and I have no complaints
15 March 2022
It's the complete package. The video report is very informative.
09 March 2022
All the probable outcomes were explained beforehand. The staff were friendly and professional.
04 March 2022
Work was carried out to my satisfaction
04 March 2022
All very easy, clear comms and everything carried out exactly as required
04 April 2022
Mark the salesperson was very good