The sales manager kept me informed all the way along and although Covid is presenting us in different time, the service I received when picking up my car was very well received too.

The dealership is so easy to work with

Excellent customer experience

It's easy to book a service and it's quite flexible as I could choose Saturday for service/MOT. The MOT/service was completed on time as expected.

Polite staff, car ready on time, job done.

Professional considerate service .

GREAT customer service, good value and car not bad either!

Great upgrades.

Loved the video feedback

Did the job very quickly and to good standard.

Very easy process

kept updated regularly. great customer service

I was kept informed throughout the process and the timescales quoted were reasonable

No problems whatsoever.

Very helpful when arranging to collect my car due to a broken hand.

I was looked after in a professional and friendly manner.

Good service and friendly staff.

It was a little strange with the new processes introduced by Covid but it was actually pretty painless and I ended up with my new Mini quicker than I allowed for.

Phoned to collect car earlier

All work carried out as promised in a friendly manner.

Always great service

Very kind and understanding

My salesman Jamie was great at the handover, very friendly and informative.

Jamie as always kept us up to date and was open and honest about our options.

They were expecting me, carried out the work in the estimated time, provided me with coffee while I waited, and the car drove beautifully when I left

Customer service assistant was amazing.

Easy booking process, easy to drop car off, friendly staff and clear comms throughout servicing process

The service on my car was quick. I was pleased with the service of the car, sending me videos and also cleaning the car.

Everything went smoothly and I was kept informed of the progress.

The process was efficient

Updated at all stages

Very friendly, dealt with our issue promptly.

They found the problem very quickly, fixed it and told me what was needed in future

Great communication