Excellent service, and being kept up to date with a video of my mini being serviced blew me away.

Jamie King was very good throughout and kept me fully up-to-date with how my order was progressing.

The service I received was professional, friendly, courteous and efficient. I was kept fully informed at each stage and the handover was very well done considering the restrictions in place.

Jamie was excellent throughout and made the process easy!

There was a glitch in the sales process but that was overcome and the sale went through on timetable

Easy to book etc. Would've been good to have an appointment with a time slot so I could wait for it to be done, even off site, rather than having to come all the way home and back again as I live some distance away.

Difficult Covid times made easy! Great customer service. I was kept up to state at the various stages from build to delivery at Ipswich Cooper. Felt very strange purchasing over the telephone but all went to plan.

In these difficult times, still managed to give a personal service 10/10

Polite, Efficient,Excellent service Connor was a pleasure to deal with. ????

Service dept. went above and beyond my expectations.

My Mini JC Works first Service. As with my previous Mini, I was made to feel as important as the car's essential service. I was more than appreciative by the overall outcome and the experience of the service to one of my prized possessions.

Good collection and delivery was needed, all in order. All covid rules explained, and security carried out. I was com

Good customer service

Good service, liked video report.

Very nice people, all very helpful. Apart from a brake fluid service and a sat nav update, the car was in for a recall. I wasn't warned that if the recall part was faulty I wouldn't be able to have my car back the same day. This was inconvenient.

Confidence that my car has received professional care.

Car collected, serviced, MOT'd, valeted and returned as planned.

Excellent service

Great service

Smooth process to purchase.

Despite the limitations that Lockdown has caused Jamie Lloyd was exceptional in his assistance in making a Mini purchase.

Easy booking service and MOT, convenient day for me, great customer service

They pushed the service through very quickly

Regular contact, salesperson very helpful

there were no problem everything worked well

It was purely a swap of the charging cable so no real interaction like a traditional service

My liaison sales rep Michael Ellinas was consistently polite, checked at every stage that I was happy with the process and if I had any questions or concerns.

Fairly satisfied due to the Covid 19 restraints

All very straightforward. Would normally have the car picked up and returned but not possible because of Covid restrictions. Courtesy car was provided instead.

Everything was spot on from start to finish.

Easy to book

Advised throughout process, on time and friendly efficient staff

Received video and narration of the service and call concerning replacing the tyres. All very helpful.

I live the way in which they show you a video of the car and what us ok and what isn't

Friendly and helpful staff.

Loved the free car wash.

As above

Safe and efficient with COVID restrictions. Jamie still managed to provide a personal touch despite the remote need for communication

Very good service

quick and simple sale - great deal first time around

Swift and professional plus got the opportunity to test drive a MINI E Which was amazing

Easy to book service, clear instructions. good commumication from your team. The video of the car and explanation brilliant. Nothing hidden.

Very efficient and friendly service

As above carried out CitNow video minimal contact update on completion All in All professional service Thank you Bobby

Kept informed and advised on all aspects

kept me informed